Frequently Asked Questions
Everything you need to know about shopping with KAZO TOYS.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
What is your return policy for toys?
We offer a 30-day return policy for most items. Toys must be in their original packaging, unopened, and in new condition to qualify for a full refund.
Are your toys safe and certified?
Absolutely. Safety is our top priority. All products sold at KAZO TOYS undergo rigorous testing and meet or exceed all applicable safety standards, including ASTM and CE certifications.
Do you offer international shipping?
Currently, KAZO TOYS ships to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website so you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.